Security

Gympass has taken serious security measures to make website customer transactions and activity safe and protected.

Gympass is a 100% safe on all transactions site. We invest heavily in data protection technologies for you to carry your purchases with complete peace of mind and security. 

We have EV SSL security certificates. This means that all your data travels securely over the internet. 

Our collection systems are 100% secure because all transactions are encrypted using SSL (Secure Socket Layer) technology. So, all your data is unrecognizable as it travels over the Internet, guaranteeing its security and confidentiality. 

Client Information 

All customer information is stored in Gympass' internal environment and are not provided to third parties. Your passwords are encrypted and can not be accessed by our attendants.

Gympass is committed to the privacy and security of its customers. Therefore, we do not disclose your registration information to third parties except when they are needed for validation of passes at the gym. 

For more information on the privacy policy in relation to your data, please see our Privacy Policy page

About our newsletters 

Gympass sends informative emails to its customers, often with special promotions. This submission is done in a safe manner, making it impossible for viruses to be included in the message. 

Gympass respects your privacy and only sends emails to your customers that authorized this service or sending emails from partner academies. 

This service can be canceled at any time by clicking on the unsubscribe link included in all our emails. 

All links redirect messages should refer to our site gympass.com, or big known websites. Do not click on any links that do not consider safe. 

Do not forget to add the address messages-noreply@gympass.com to your anti-spam list, to ensure that you receive our newsletters and emails about your transactions. 

If you receive any suspicious email involving our brand, be suspicious and do not run any file. Please Contact Us so we can take appropriate action. 

Safety Tips 

To protect your navigation in all internet sites, we recommend you: 

  • Keep your anti-virus, anti-spyware, anti-spam and firewall running and always updated. 
  • Do not provide personal data, passwords and payment data on untrusted sites. 
  • Be wary of offers and messages with links from unknown senders.