Cookie Policy

Gympass uses cookies for various purposes, including to retrieve information, to make navigation easier and to understand how you interact with our services

This site, like many others, uses cookies and similar technologies to help us customise your experience. Cookies are used in a number of ways and some features of the website simply would not work without them. Gympass uses cookies for various purposes, including to retrieve information, to make navigation easier and to understand how you interact with our services. For more information about how Gympass handles personal data, please review our Privacy Policy.

What are cookies?

Cookies and similar technologies are small text files that are stored by the browser on your device. They are designed to store basic information and to help websites and apps recognize your browser.

Why does Gympass use cookies?

We use these technologies for a number of purposes, such as:

  • Essential Cookies - We use cookies where they are essential for the operation of our site, for example to remember that you are signed in to our site.
  • Session Cookies - We use cookies to allow our site to uniquely identify your browsing session.
  • Analytics Cookies - We use “analytics” cookies in order to analyze usage patterns and to improve our service.
  • Social Media - We may use cookies to personalize your interaction with social media, such as Facebook, or Twitter. For more information about managing these cookies, please visit the third party's website.

Different cookies will be stored by a web browser for different lengths of time depending on a cookie's function.

Choices

By using our site, you acknowledge that we may store and access essential cookies on your computer or other device In addition, we may also store and access certain non-essential cookies on your computer or other device where you give permission.

Please know that some aspects of our site may not work properly and you may not be able to access all or part of our site if you choose to withhold consent to our use of cookies or if you subsequently block or delete cookies You can block the use of cookies by activating the relevant settings in your browser Your mobile device may allow you to control cookies through its settings function; refer to your device manufacturer's instructions for more information

CookieCookie TypeCategory Essential / Functional / Analytics / MarketingUsage
_GPBR_sessionGympassEssentialUsed to store session data on the browser (client side)
access_infoGympassEssentialUsed to store the user access information that was authenticated following OAuth2 patterns
app_versionGympassFunctionalSaves the mobile app version which is used by the user. This cookie is used to identify if the user is accessing Gympass from a mobile app and which version.
booking_enableGympassEssentialUsed to inform the microservices (part of AWS platform) if the booking option should be displayed
cgGympassEssentialThis cookie is used to inform if a company portal could be access from other countries (Company geolocated)
cityGympassFunctionalUsed to store the user's city identified by geolocation or according user's last search at Gympass.
company_idsGympassEssentialUsed to display the available companies where the user can be associated
countryGympassFunctionalUsed to store user's country, identified by geolocation or according user's last search at Gympass.
didGympassAnalyticsUsed to store user's device information.
dismiss_cookiesGympassEssentialUsed to inform you that the user has already visited the page where is asked if they agree with Gympass' cookies policy
dismiss_email_overlayGympassEssentialUsed to inform you that the user has already visited the page where is asked to subr to newsletter
errorGympassEssentialUsed to save any errors during user's registration. It is used to identify the error type then redirect them to the error page
first_time_ip_redirectGympassEssentialWhen the user accesses the Gympass for the first time and tries to register, it is checked whether the IP address belongs to any partner company. If yes, we can redirect the user to the company registration page. This cookie verifies that the user has already been redirected, to avoid do it again.
first_time_pre_homeGympassEssentialWhen the user first accesses Gympass from a mobile device, a pop-up appears prompting the user to register. This cookie verifies that the pop-up already been shown, to avoid do it again
geolocatedGympassFunctionalThis cookie informs if the user already has its geolocation identified, if so all results showed at gym list page is filtered according geolocation saved
geolocation_allowedGympassFunctionalThis cookie informs if the user allowed system to use his geolocation. It is used to pre filtering gym list, map and other related results
has_logged_inGympassEssentialUsed to inform if the user already has signed in once. If yes, the user is redirected to login
localeGympassFunctionalUsed to store user's language in order to set the system language.
location_latGympassFunctionalUsed to store user's latitude.
location_lngGympassFunctionalUsed to store user's longitud.
partner_codeGympassEssentialThis cookie is used to set a comission condition for a partner
partner_nameGympassEssentialThis cookie is used to set a comission condition for a partner
person_return_toGympassEssentialThis cookie stores the last page visited by user before they login. It is used to redirect the user for the previous page after their authentication
person_search_infoGympassEssentialThis cookie stores the value informed by the user through the registration search form. It is used to autofill the form fields
person_typeGympassEssentialThis cookie informs if the user type in order to redirect them sign up or sign in page
promotion_idGympassEssentialThis cookie is used to set a discount condition for an user
rGympassEssentialThis cookie is created when the user access the system and the paramater "r" is present. Usually this parameter is the company slug referred in url from company portal or a token from another user that is referring Gympass. The system check is this cookie is a valid company slug or a person token and create the user bounded with the informed company or with a referral discount
referral_company_idGympassEssentialThis cookie is used for setting the logo, name and other info related to the company at sign up/sign in pages
referral_idGympassEssentialThis cookie is used to set a referral discount condition for an user
registration_typeGympassEssentialThis cookie stores the registration option chosen by the user or identified by system in order to guide them through the entry flow pages.
set_logout_intGympassAnalyticsThis cookie is set when the user logs out through a mobile device.
set_sign_in_intGympassAnalyticsThis cookie is set when the user signs in through a mobile device.
source_pageGympassAnalyticsThis cookie stores the source page where the user has registered
sso_companies_for_selectGympassEssentialThis cookie is set when an user using SAML authentication (Single Sign On) tries to enter into the system
sso_typeGympassEssentialThis cookie saves the SSO (Single Sign On) type used when an user enters into the system through a SSO method
stateGympassAnalyticsThis cookie is used to store user's state, identified by geolocation or according user's last search at Gympass
subscription_processGympassEssentialThis cookie saves the main options of the last subscription added by an user
swGympassFunctionalThis cookie is created when the system gets permission from the user to send push notification through a web browser.
text_new_entry_flowGympassEssentialThis cookie is set when the user access the new entry flow through a mobile device.
user_identifyGympassFunctionalThis cookie stores the user info that was identified during the entry flow.
utm_paramsGympassAnalyticsThis cookie is set to apply parameters in order to identify if the user source (email, clicked links
viewer_idGympassFunctionalThis cookie stores the viewer token. It is used to identify the viewer's record that is currently using the system.
x_sessionGympassEssentialThis cookie stores the user's session token. It is used to identify if the user is authenticated
remember_person_tokenGympassFunctionalThis cookie is set when an user select the option "remember me" option at sing in page. It is used to know if the user session must be logged.
_hjFirstSeenGympassAnalyticsThe cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.
__cf_bmGympassFunctionalThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
AnalyticsSyncHistoryThird PartyMarketingLinkedin: Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries
_hjAbsoluteSessionInProgressGympassAnalyticsHotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjIncludedInPageviewSampleGympassAnalyticsThis cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.
li_gcThird PartyFunctionalLinkedin: Used to store guest consent to the use of cookies for non-essential purposes
__cfruidGympassEssentialCookie associated with sites using CloudFlare, used to identify trusted web traffic.
__cf_bmThird PartyFunctionalHubspot: This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
__cfruidThird PartyEssentialCookie associated with sites using CloudFlare, used to identify trusted web traffic.
_hjIncludedInSessionSampleGympassAnalyticsThis cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit
optimizelyEndUserIdGympassAnalyticsOptimizely uses this cookie to store a visitor's unique identifier, a combination of a timestamp and a random number. Different variations of web parts are shown to users that optimizes the website's user experience.
_gaGympassFunctionalThis cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
_gat_UA-220116801-1GympassAnalyticsThis is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
__hstcGympassAnalyticsThis cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics.
_ga_L07M6C9ZBZGympassAnalyticsThis cookie is used by Google Analytics to persist session state.
_gidGympassAnalyticsInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
__hsscGympassFunctionalHubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
_ga_ELCPCN0G9XGympassAnalyticsThis cookie is used by Google Analytics to persist session state.
_gat_UA-32039121-1GympassAnalyticsThis is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
_gatGympassAnalyticsThis cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites.
__hssrcGympassEssentialThis cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
lidcThird PartyFunctionalLinkedIn sets the lidc cookie to facilitate data center selection.
A3Third PartyMarketingAds targeting cookie for Yahoo
IDEThird PartyMarketingThis cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
MUIDThird PartyMarketingBing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
UserMatchHistoryThird PartyFunctionalThis cookie is used to track visitors so that more relevant ads can be presented based on the visitor's preferences.
_fbpGympassMarketingUsed by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers
_gcl_auGympassAnalyticsUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services
bscookieThird PartyFunctionalUsed by the social networking service, LinkedIn, for tracking the use of embedded services.
_uetvidGympassAnalyticsThis is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.
bcookieThird PartyMarketingThis is a Microsoft MSN 1st party cookie for sharing the content of the website via social media.
_uetsidGympassMarketingThis cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.
test_cookieThird PartyMarketingThis cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies.
hubspotutkGympassAnalyticsThis cookie name is associated with websites built on the HubSpot platform. HubSpot report that its purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary.
ajs_anonymous_idGympassAnalyticsThis cookie is set by Segment to count the number of people who visit a certain site by tracking if they have visited before.
_gat_clientTrackerGympassAnalyticsGoogle Universal Analytics technical cookie used to throttle request rate
__zlcmidGympassEssentialLive chat widget sets the cookies to store the Zopim Live Chat ID used to identify a device across visits.
langThird PartyFunctionalRemembers the user's selected language version of a website
langThird PartyFunctionalRemembers the user's selected language version of a website
_ttpGympassMarketingThe TikTok cookie that collects data about behavior and purchases on our website and measures the effect of our advertising is used to market ourselves on TikTok. This tracking is used to evaluate and measure the performance of different campaigns and marketing strategies on TikTok and to identify a visitor.
_an_uidGympassAnalytics6sense: Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.
_gd_sessionGympassAnalyticsCollects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
af_idThird PartyAnalyticsAppsflyer: Registers a unique ID that is used to generate statistical data on how the visitor uses the website and the app.
ln_orGympassMarketingLinkedin: Used to identify if Oribi analyses can be performed on a specific domain
_ttpThird PartyMarketingThe TikTok cookie that collects data about behavior and purchases on our website and measures the effect of our advertising is used to market ourselves on TikTok. This tracking is used to evaluate and measure the performance of different campaigns and marketing strategies on TikTok and to identify a visitor.
_dd_sGympassEssentialDatadog: Cookie used to group all events generated from a unique user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling, and the expiration date of the session. The cookie is extended for an extra 15 minutes every time the user interacts with the website, up to the maximum user session duration
hjSessionUser{site_id}GympassAnalyticsSets a unique Hotjar User ID for a user upon their first visit to a page, persists this ID for subsequent visits to the same site for 365 days, and ensures that data from these visits are attributed to the same user ID in the form of a JSON data type.
6suuidThird PartyAnalytics6sense UUID
hjSession{site_id}GympassAnalyticsHotjar: Holds current session data, ensures subsequent requests in the session window are attributed to the same session for a duration of 30 minutes, and is in the form of a JSON data type.
_rdt_uuidGympassMarketingReddit: Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
_tt_enable_cookieGympassMarketingThe TikTok cookie that collects data about behavior and purchases on our website and measures the effect of our advertising is used to market ourselves on TikTok. This tracking is used to evaluate and measure the performance of different campaigns and marketing strategies on TikTok and to identify a visitor.
_gd_visitorGympassAnalyticsThis cookie contains no identifying information and is used for diagnostic purposes. We use this to track signup commissions for our affiliate program.
afUserIdGympassAnalyticsWhenever the SDK gets initialised for Appsflyer and generates a User unique ID
AF_SYNCGympassAnalyticsVimeo sets this cookie to enable the video to play and to collect analytics data, such as how long a viewer has watched the video. This cookie does not track individuals.
INBENTA_CHATBOT_LANGUAGEGympassEssentialInbenta Bot: Save the chatbot language
ajs_user_idGympassAnalyticsThis cookie is set by Segment to help track visitor usage, events, target marketing, and also measure application performance and stability.
gp_consent_privacyGympassFunctionalThis cookie is used to store user preferences.